Synchronizing personal account data with the blockchain is a very complicated and time-consuming process.
Many of you have exchanged unblocked CRU points on the internal exchange in your personal account (PA). As it turns out, the personal account was not ready for such loads, and even more so for the illegal use of bots, which led to a distortion of CRU balances within the PA.
To reconcile balances, when accessing a cryptocurrency wallet on the blockchain, we recommend that you first click on the name of your blockchain account and compare the number of CRU points with the balance in your personal account. If you notice a difference, immediately take a screenshot and leave a request in the form.